Private Tour of NYC

Cancellation Policy

Cancellation and Rescheduling Policy - Cancellations: Customers who provide at least 72 hours cancellation notice will receive a full refund. However, credit card fees will be deducted from the refund amount. Customers will also receive a full refund, minus credit card fees if the museum cancels due to weather or other unforeseen circumstances. No-shows will be charged the total price. To cancel or inquire about a cancellation, please get in touch with us by email. Rescheduling: Customers may reschedule their tour without additional fees if they provide at least 72 hours' notice. Rescheduling requests made within 72 hours of the tour will be subject to availability and may incur a $10 processing fee. To reschedule your tour, please email us.

Contact Details